Designed to ease Deloitte's conversations with customers, the application guides staff members through relevant conversations. All conversations are tracked within the app with the relevant information being turned into beautiful info graphics, which can be emailed straight to the customer reducing the time between conversations and feedback.
Guided Customer Conversation
We created an interface that brought the customer conversations to life, allowing the customer to interact in a way that they had never done previously. We took the conventional paper format and condensed it into a clear, structured format that elevated the customers experience.